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Independent Clinical Services
25th Anniversary
ICS expand their services introducing ICS Permanent Placements and ICS Training
   
Independent Sector - Shepton Mallet Treatment Centre

Independent Clinical Services have been working closely with Shepton Mallet Treatment Centre since it's opening
in July 2005. At first this partnership was based around the provision of nurses for the treatment centre. However,
in April 2006 Shepton Mallet had a requirement for a locum Consultant Orthopaedic surgeon. ICS were one of the
companies approached to provide a solution for this need. We were able to furnish a number of suitable
candidates. After a telephone interview one of ICS's Doctors was chosen and started an initial 3 week locum
booking.

Due to our Doctor's successful integration into the surgical team at Shepton Mallet, as well as the positive
feedback from both colleagues and patients alike, this initial booking was extended a number of times.
The initial 3 week booking eventually lasted almost 6 months. This was to enable Shepton Mallet Treatment
Centre to cope with the increased demand from their PCT clients as well as to cover the permanent Consultants
summer holidays.

On completion of the extended booking Shepton Mallet was very happy to furnish our locum Doctor with a letter of
reference regarding his technical, clinical and personal qualities. We are very happy to have had this opportunity
to expand our service provision with Shepton Mallet Treatment Centre and have since had a further opportunity to
work with them. This time to place a locum Doctor to provide cover for gastroscopy services.

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Community Care - NHS Borders

Independent Clinical Services were approached by a Community Consultant Nurse in Child Health to provide care for a teenage client who lives in a rural setting. The care required was to enable the client to attend college daily and intervene should sudden changes in respiratory condition occur and to assist in mobilisation, communication and socialising.

This was then extended after the initial 6 weeks by Social Services to included respite care at home. This was due to excellent and established relationships with the client and immediate family. No other Agency could undertake this specific type of care and ICS was the last hope.

This was a very difficult situation in terms of geography, client needs and home circumstances due to the family being very involved in the decision making, execution and planning of care.
ICS developed a team of nurses to work with the family on a regular basis.
This tailored package has been so successful that discussions to continue the care indefinitely with funding in part from the Independent Living Fund are in process.

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Interhealth / The Cheshire and Merseyside ISTC

Interhealth Canada has been awarded contracts by the Department of Health to build and run two Independent Sector Treatment Centres (ISTC). The Kidderminster ISTC and the Cheshire and Merseyside ISTC are at the forefront of these plans and Independent Clinical Services (ICS) have been instrumental in providing clinical staff to ensure the smooth setup, opening and running of the Cheshire and Merseyside ISTC.

ICS provided Interhealth Canada with a tailored staffing solution to meet their requirements. The Vice President for Recruitment Services met with one of ICS’s Regional Managers who took a detailed brief of requirements and within a few days ICS was able to provide both costings and curriculum vitaes for the project.

ICS did an extensive search of it’s database to find 14 full time orthopaedic specialist nurses so that in May 2006 the centre opened with ICS staff at the heart of the operation providing qualified staffing solutions to Interhealth and the people of Cheshire and Merseyside.

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Industry - Bredero Shaw Ltd

A heavy engineering company, completing specific pipe coatings to clients’ requirements for the gas, oil & water industries worldwide required an occupational health nurse primarily for a short time in August 2005, initially to perform lung function testing during a particular phase of work. After consultation and frequent visits with the client the benefit to their business of having a broader Occupational Health Service was seen therefore the initial booking of 1-2 weeks was extended and continued until April 2006.

The Client was extremely satisfied with the ICS service in terms of the initial response to the query, fulfillment of stated requirements and broadening of the service to suit the client’s growth in business demands.

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NHS Acute - Lagan Valley Hospital, Co. Antrim, Northern Ireland

The Lagan Valley Hospital in Northern Ireland was short staffed within the midwifery unit. Following contact with ICS, a team of qualified and dedicated Midwives from Scotland completed a 4 month block booking.

ICS staff demonstrated their ability to be flexible with off duty and spend short periods of time in Northern Ireland. The customer was delighted as the unit was able to stay open for expectant mothers, enabling them to have their babies delivered locally with the least amount of stress.

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NHS Acute - Royal Alexandria Hospital, Argyll & Clyde Health Board

The Royal Alexandria NHS Hospital required 3 full-time theatre staff to allow their list of operations to be completed.
Within 24 hours ICS had filled and confirmed all of the shifts back to the nurse bank.
No procedures were cancelled and the theatres continued to function without any disruptions.
ICS were able to offer the NHS client an individually tailored package with preferential pricing.

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Nursing/Care Homes

A large, private nursing home group was going through a difficult transition period with one of their homes in Gloucester. There was no manager and moral was low. After trying multiple agencies who ‘let them down’ the home contacted ICS to cover 2 units with 2 senior nurses with management experience. ICS has covered both units successfully for 6 months with 100% fill rates. The client has praised the nurses and the agency for their professionalism during this challenging period.

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Private Hospital - Capio Newhall Hospital

Capio Newhall Hospital in Salisbury needed assistance with a nurse to work in their Clinical Sterile Services Unit. They required an auxiliary nurse with specialist knowledge of theatres and specifically sterile services, to sterilise and pack the equipment used in theatres and familiarity with theatre instruments essential.

Sourcing a nurse with this very specialist knowledge who could also work full time for this client while they recruited and trained someone to take up the position permanently was a significant challenge.

An extensive search of the ICS database identified a suitable nurse with the relevant qualifications and experience. The candidate then went on to complete a block booking at a preferential rate for 11 months and due to the service provided by ICS and the excellent skills of the nurse this client has requested the same nurse for a further 3 months this summer.

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Private Patient

Independent Clinical Services began working with a patient in the community in 1999 in conjunction with Social Services. The patient had surgery to remove a brain tumour at the age of 11 and subsequently suffered from outbursts of anger, aggression and episodes of self harm.

Social Services approached ICS when the patient was in crisis and requested a skill mix of 1 RNMH/RNLD and 2 Auxiliary staff, all male, trained in control and restraint techniques and skilled in working with challenging and aggressive behaviour.
The call centre team quickly established that we needed to identify a number of skilled staff with a unique insight into the patients condition and that continuity and stability within the package of care was paramount.

ICS were able to search the database and identify candidates that had the appropriate skills and experience and one member of the team had known the client for over 17 years.
Through the inclusion of ICS to compliment the service provided by Social Services the intensity of support has been reduced. The continuity and stability within the package of care has resulted in a significant reduction in the number of occurrences of aggression, anger and self harm. This has given the patient a better quality of life and social services have been able to develop a long term package of care.

During the years of providing staff there have been a variety of changing needs and circumstances that ICS have been able to meet with flexibility and sensitivity.

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"We have been very impressed by the standard of people put forward to meet our selection criteria."
Director of UK Operations - McKinley Medical UK Limited
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